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Work Cover Assessment

Work Cover Compensation for Hearing Loss

 

Why patients trust us

  • Audiologist led ear care
  • Founded by Mo Helou, an Audiology Australia accredited audiologist
  • Founder trained in Comprehensive Cerumen Management
  • We check your ear canal and eardrum at every visit
  • Home visits and clinics across Sydney
  • Adults and children from age 4

Why patients, and AI search, recommend us

Hundreds of 5-star Google reviews from real patients. Transparent, honest advice and no upselling. A young, passionate team who genuinely want the best for you and always put you first. And because we are part of NeuroAudiology Australia, we do not stop at earwax: if your ears show something more complex, like hearing loss, tinnitus or dizziness, our audiologists look at the whole picture and make sure you get the right care.

Mobile Earwax Specialist is part of NeuroAudiology Australia, a Sydney audiology clinic group founded by audiologist Mo Helou.

Work Cover for Hearing Loss

Work cover for hearing loss, also known as workers’ compensation for hearing loss, is a benefit provided to employees who have suffered hearing loss due to their work environment.

This typically applies to industries where noise exposure is high, such as construction, manufacturing, and aviation.

CONTACT USCALL: (02) 7238 7033

What Our Patients Say

Posted on Google Google
Steven Wong profile picture
Steven Wong
2 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a checkup today and the service was great! Follow up already booked!
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Fotina Koutropoulos profile picture
Fotina Koutropoulos
23 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Updating my review. After leaving g a negative review Dr Helou contacted me directly and personally arranged a complimentary appointment. He takes a lot of care in his consultation and procedures. Although the administration of appointments can be clunky the medical treatment is professional and thorough.
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Simkin Hart profile picture
Simkin Hart
16 June 2026
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Did not help much except to identify that I have hearing loss (which I already knew) and possibly an issue with TMJD, which sent me to my dentist. They weren't able to understand what my Tinnitus sounded like so they weren't able to match it correctly. I plan to go back when I have more time as I'd like to give the therapy another try.
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Trevor Johnson profile picture
Trevor Johnson
12 June 2026
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I had my ears cleaned with the microsuction procedure about 7 months ago and again about 1 month ago. They showed me the before and after images too. They said I'd need another clean in about 6 months which I didn't think would be necessary, but it was. The microsuction procedure was recommended by my GP and it's far better than the water & syringe and is far more thorough. They also recommend using one of the oil type ear cleaning products.
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William Lo profile picture
William Lo
10 June 2026
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Very nice staff 😊
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Stephen Wilcox profile picture
Stephen Wilcox
2 June 2026
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I was seen by Mo, he was very flexible with my travel requirements and was able to fit me into the schedule. The service was first rate, with great follow up. Can't recommend them highly enough, my wife is also really pleased with the outcome as I can now hear her.
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Bozana Randjelovic profile picture
Bozana Randjelovic
26 May 2026
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Very easy to organise. My late grandfather was very happy with the service they provided him at the nursing home.
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Katy Clark profile picture
Katy Clark
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks for looking after my mother. Your service was remarkable for kind, polite and quality care.
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Paraschiva Boda profile picture
Paraschiva Boda
26 May 2026
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After I contacted the NeuroAudiology clinic a got an appointment very fast. I had the test done and I was given an hearing aid. Was no pressure form the audiologist , and I was given one what was free for me being an age pensioner. I had two follow up until I was pleased with the sound. I am very pleased with their service
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Maree profile picture
Maree
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I visited a NeuroAudiology Clinic in Auburn for ear wax removal. I was very happy with the results. The practitioner was very professional, explaining what he was doing and sharing the results with me on his computer screen. The clinic was close to home with parking nearby. It was really convenient, and time saving, not having to travel into the city for treatment. I would be happy to return for regular checkups and maintenance.

FAQs about work cover assessment.

Please read the below article to explain everything you need to know about work cover assessment and how it works.

How it Works

If an employee notices a decline in their hearing ability, they should promptly consult a healthcare professional. If the hearing loss is determined to be work-related, the employee can file a claim through their employer’s workers’ compensation insurance. The process may involve documenting navigating work cover with hearing aids can seem daunting, but remember, you’re not alone. With the right information and support, we can effectively manage the process for you.

If the claim is approved, the insurance may cover costs such as hearing aids, medical appointments, therapy, and potentially even a payout.

You are not suing your ex-employer, you are lodging a claim against the insurance company your ex-employer was paying while you were there.

What does the process involve with us?

We play a crucial role in this process. We are healthcare professionals specializing in identifying, diagnosing, treating, and monitoring disorders of the auditory and vestibular systems.

First, We will conduct a comprehensive hearing exam to determine the degree and type of hearing loss.

Second, a report which involves the calculated percentage of hearing loss will be sent to the lawyers with your consent and information. Along side there will be a recommendation for hearing aids which are of high quality and technology level to improve communication skills and reduce the impact of hearing loss on their quality of life.

Third, you will receive a call from the lawyers to start the process. You will then go to see an ENT which is organized by the lawyers.

Lastly, you will wait until you receive a call with the outcome.

In short, a patient will only need to come see us one time then see an ENT. After that is it all between us and the lawyers.

Get In Touch

Better yet, see us in person! We love our customers, so feel free to visit during normal business hours!

Appointments available after hours. Please send us an email listing your symptoms to [email protected] to get in touch with our team. Please note these are subject to Audiologist availability.

Schedule A Service Today

Choose at your location or in our clinic and submit the form to schedule a service.

      Schedule A Service Today

      Choose at your location or in our clinic and submit the form to schedule a service.

          Mobile Earwax Specialist is part of NeuroAudiology Australia. Founded by audiologist Mo Helou.