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This service is provided by our sister clinic, NeuroAudiology Australia. Same audiologists, same 5 clinics.

Tinnitus Diagnostic Assessment

Understanding Tinnitus: Symptoms, Measurement, and Counselling at Mobile Earwax Specialist

 

Why patients trust us

  • Audiologist led ear care
  • Founded by Mo Helou, an Audiology Australia accredited audiologist
  • Founder trained in Comprehensive Cerumen Management
  • We check your ear canal and eardrum at every visit
  • Home visits and clinics across Sydney
  • Adults and children from age 4

Why patients, and AI search, recommend us

Hundreds of 5-star Google reviews from real patients. Transparent, honest advice and no upselling. A young, passionate team who genuinely want the best for you and always put you first. And because we are part of NeuroAudiology Australia, we do not stop at earwax: if your ears show something more complex, like hearing loss, tinnitus or dizziness, our audiologists look at the whole picture and make sure you get the right care.

Mobile Earwax Specialist is part of NeuroAudiology Australia, a Sydney audiology clinic group founded by audiologist Mo Helou.

Tinnitus Management and Support

Tinnitus is a common auditory condition that affects millions of people worldwide. It is characterized by the perception of sound in the absence of any external source. The persistent ringing, buzzing, or hissing noises can be distressing and have a negative impact on a person’s quality of life.

At Mobile Earwax Specialist, we not only provide reliable methods to measure tinnitus but also offer counselling to help individuals and their partners better understand and cope with this condition.

CONTACT USCALL: (02) 7238 7033

What Our Patients Say

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Steven Wong profile picture
Steven Wong
2 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a checkup today and the service was great! Follow up already booked!
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Fotina Koutropoulos profile picture
Fotina Koutropoulos
23 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Updating my review. After leaving g a negative review Dr Helou contacted me directly and personally arranged a complimentary appointment. He takes a lot of care in his consultation and procedures. Although the administration of appointments can be clunky the medical treatment is professional and thorough.
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Simkin Hart profile picture
Simkin Hart
16 June 2026
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Did not help much except to identify that I have hearing loss (which I already knew) and possibly an issue with TMJD, which sent me to my dentist. They weren't able to understand what my Tinnitus sounded like so they weren't able to match it correctly. I plan to go back when I have more time as I'd like to give the therapy another try.
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Trevor Johnson profile picture
Trevor Johnson
12 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had my ears cleaned with the microsuction procedure about 7 months ago and again about 1 month ago. They showed me the before and after images too. They said I'd need another clean in about 6 months which I didn't think would be necessary, but it was. The microsuction procedure was recommended by my GP and it's far better than the water & syringe and is far more thorough. They also recommend using one of the oil type ear cleaning products.
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William Lo profile picture
William Lo
10 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very nice staff 😊
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Stephen Wilcox profile picture
Stephen Wilcox
2 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was seen by Mo, he was very flexible with my travel requirements and was able to fit me into the schedule. The service was first rate, with great follow up. Can't recommend them highly enough, my wife is also really pleased with the outcome as I can now hear her.
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Bozana Randjelovic profile picture
Bozana Randjelovic
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very easy to organise. My late grandfather was very happy with the service they provided him at the nursing home.
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Katy Clark profile picture
Katy Clark
26 May 2026
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Thanks for looking after my mother. Your service was remarkable for kind, polite and quality care.
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Paraschiva Boda profile picture
Paraschiva Boda
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After I contacted the NeuroAudiology clinic a got an appointment very fast. I had the test done and I was given an hearing aid. Was no pressure form the audiologist , and I was given one what was free for me being an age pensioner. I had two follow up until I was pleased with the sound. I am very pleased with their service
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Maree profile picture
Maree
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I visited a NeuroAudiology Clinic in Auburn for ear wax removal. I was very happy with the results. The practitioner was very professional, explaining what he was doing and sharing the results with me on his computer screen. The clinic was close to home with parking nearby. It was really convenient, and time saving, not having to travel into the city for treatment. I would be happy to return for regular checkups and maintenance.

FAQs about tinnitus diagnostic assessment.

Please read the below article to explain everything you need to know about Tinnitus and the solutions for it.

What is Tinnitus?

Tinnitus refers to the perception of sound when no external sound is present. It can manifest as a ringing, buzzing, humming, hissing, or even a pulsing sensation in the ears. While tinnitus is not a disease itself, it is often a symptom of an underlying condition, such as age-related hearing loss, exposure to loud noise, ear infections, or certain medications. Tinnitus can occur in one or both ears and may be constant or intermittent.

Symptoms of Tinnitus:

  1. Ringing or Buzzing Sounds: The most common symptom of tinnitus is the perception of persistent ringing or buzzing noises in the ears, which can range from mild to severe.
  2. Impact on Sleep: Tinnitus can disrupt sleep patterns, making it difficult to fall asleep or stay asleep. This can lead to fatigue, irritability, and difficulty concentrating during the day.
  3. Emotional Distress: Tinnitus can cause anxiety, depression, and stress, as individuals struggle with the constant presence of intrusive sounds.
  4. Concentration and Communication Difficulties: The presence of tinnitus can make it challenging to focus on tasks or engage in conversations, leading to frustration and decreased productivity.

Measuring Tinnitus at Mobile Earwax Specialist:

At Mobile Earwax Specialist, we utilize advanced techniques to accurately measure tinnitus and understand its impact on an individual’s hearing. Our audiologists employ the following methods:

  1. Tinnitus Matching: We use specialized equipment to play a range of sounds and frequencies to identify the closest match to the individual’s perceived tinnitus sound. This helps us determine the specific characteristics of their tinnitus, aiding in personalized treatment options.
  2. Audiometric Testing: We conduct comprehensive audiometric evaluations to assess the individual’s hearing abilities and identify any underlying hearing loss that may contribute to or be associated with their tinnitus.

Counselling and Support:

Understanding tinnitus and its effects is crucial for both the individual experiencing it and their partner. At Mobile Earwax Specialist, we offer counseling services to provide guidance, support, and education on tinnitus management. Our audiologists work closely with individuals and their partners to:

  1. Explain the nature of tinnitus: We provide information about the causes, triggers, and potential treatment options available for tinnitus, ensuring a better understanding of the condition.
  2. Discuss coping strategies: We offer practical techniques and coping strategies to help individuals manage the impact of tinnitus on their daily lives, including relaxation exercises, sound therapy, and stress reduction techniques.
  3. Provide emotional support: We understand the emotional toll tinnitus can have on individuals and their partners. Our team provides a supportive environment for open discussions and addresses any concerns or fears associated with tinnitus.

Navigating Tinnitus Together

Tinnitus can be a distressing condition, affecting both the individual experiencing it and their partner. At Mobile Earwax Specialist, we aim to provide accurate measurements of tinnitus and comprehensive counseling services to help individuals and their partners better understand and cope with this condition.

By combining reliable measurement techniques with empathetic support, we strive to improve the quality of life for those living with tinnitus. Don’t let tinnitus control your life; let us help you find the support and solutions you need.

CONTACT USCALL: (02) 7238 7033

Frequently asked questions

Can earwax cause ringing in the ears?

Yes. Impacted earwax can cause or worsen tinnitus, and removing it sometimes reduces or stops the ringing. If the ringing continues after the wax is cleared, a tinnitus assessment is the next step.

Can tinnitus be cured?

Most long-term tinnitus cannot be switched off completely, so be cautious of anyone promising a cure. It can usually be made much less noticeable with sound therapy, hearing aids and practical strategies.

When is tinnitus urgent?

See a doctor or audiologist urgently if tinnitus comes with sudden hearing loss in one ear, pulses with your heartbeat, or comes with dizziness or headache.

Answers reviewed by Mo Helou, Principal Audiologist, October 2026.

Get In Touch

Better yet, see us in person! We love our customers, so feel free to visit during normal business hours!

Appointments available after hours. Please send us an email listing your symptoms to [email protected] to get in touch with our team. Please note these are subject to Audiologist availability.

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      Schedule A Service Today

      Choose at your location or in our clinic and submit the form to schedule a service.

          Mobile Earwax Specialist is backed by NeuroAudiology Australia. Same audiologists, same 5 clinics. Founded by audiologist Mo Helou. We hear you.